*UPDATE 18/08/2020, 10:00AM:
We are currently experiencing technical issues with our phone line. We are working hard to fix this issue and aim to have this solved as soon as possible. In the meantime, please send your support query to our email: support@oneplm.com *
We know there may be software issues from time to time and that you may require assistance in resolving these. With our customer portal you can easily log, track and search through your issues relating to our PLM product portfolio and Siemends software.
We are always open to suggestions to improve the resources available on our portal, so if you have any feedback feel free to email us at: info@oneplm.com
The customer portal supports two user profiles; Portal Administrator User and Portal User. The Portal Administrator will have access to view all support cases logged under their company credentials, whereas a Portal User is only able to view their specific cases.